Privacy Policy

Last Updated: October 25, 2023

SECTION 4: HOW WE SECURE YOUR DATA

While we are committed to protecting your information, we cannot guarantee its absolute security due to the inherent risks of data transmission over the internet. However, we have implemented security measures, including:

i. Secure Communications: We use SSL encryption to secure communications.

ii. Two-Factor Authentication: Implementing two-factor authentication for added security.

iii. Periodic Review: Regular review of data collection, storage, and processing practices.

iv. Restricted Access: Limiting access to your data to authorized employees, contractors, and agents.

SECTION 5: INTERNATIONAL DATA TRANSFERS

As a global business, your information may be stored and processed in countries where we have operations or engage service providers. We take measures to ensure compliance with applicable data protection laws. In some cases, authorities in these countries may access your information.

SECTION 6: YOUR RIGHTS REGARDING YOUR DATA

You have certain rights regarding your information, including:

i. Access: Request access to the information we hold about you.

ii. Correction/Deletion: Request correction or deletion of your information where permitted by law

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iii. Object: Object to the processing of your information where permitted by law.

iv. More Information: Request more details about how and why we use and share your information.

We do not discriminate against you for exercising these rights.

SECTION 7: DATA RETENTION

We retain your information for as long as necessary for our legitimate business purposes, legal obligations, and compliance. Even if you close your account, we may retain your information for fraud monitoring, tax reporting, and other legal requirements.

SECTION 8: COOKIES AND OTHER TECHNOLOGIES

We use cookies and other technologies to improve your user experience. Cookies are text files placed on your device to save time and customize content. We also use cookies for security, analytics, and to comply with our policies.

SECTION 9: THIRD-PARTY SITES

Our application may contain links to third-party sites. Your interactions with these third parties are solely between you and them. We do not endorse or control third-party sites and have no liability for your dealings with them.

SECTION 10: COMMUNICATION

We may send direct marketing materials or communicate with you based on information collected from or about you, subject to applicable laws and regulations.

SECTION 11: OPT-OUT

You can opt out of marketing communications through your settings or by following the provided directions. We do not provide your Personal Information to third parties for their direct marketing purposes without your consent.

SECTION 12: CONTROLS FOR DO NOT TRACK FEATURES

We do not currently respond to Do Not Track signals or similar mechanisms but will inform you of any future practices if standards are adopted

SECTION 13: CHILDREN UNDER SIXTEEN (18)

Our application is not intended for children under 18, and we do not knowingly collect information from them. If you are under 18, using our application is at your own risk.

SECTION 14: CHANGES TO THE PRIVACY POLICY

We may update this Privacy Policy at our discretion. We recommend checking it periodically for updates. Your continued use of our application constitutes acceptance of any changes.

SECTION 15: QUESTIONS AND FEEDBACK

If you have questions, problems, complaints, or feedback regarding our products, application, or this Privacy Policy, please contact us at legal@galaxart.io. We aim to resolve privacy complaints within seven business days, provided we have all necessary information.

SECTION 2: WHY WE COLLECT YOUR DATA

We collect your information for various purposes, including:

i. To Deliver Products: To provide you with our products and services.

ii. To Provide Application Access: To grant you access to our application.

iii. To Share Important Notices: To communicate important information with you.

iv. For Communication: To facilitate communication with you.

v. To Comply with Legal Obligations: To fulfill contractual and legal obligations.

vi. For Research and Surveys: To conduct research and surveys.

vii. For Research and Development: To enhance and develop our services.

viii. To Monitor Online Activity: For monitoring and improving online user experiences.

ix. For Legal Purposes: To meet legal requirements.

x. To Handle Complaints and Disputes: To address complaints and disputes.

xi. For Legal Investigations: To support legal investigations.

xii. To Prevent Fraud and Illegal Activities: To detect and prevent fraud and illegal activities.

xiii. For Billing Purposes: To manage billing and payments.

xiv. To Comply with Law: To adhere to applicable laws and regulations.

SECTION 3: HOW WE SHARE YOUR PERSONAL INFORMATION

We share your personal information with:

1. Service Providers: We may share your personal information with third-party service providers for various business purposes, including identity verification, fraud detection, payment processing, customer support, and more. These service providers are bound by strict confidentiality obligations.

2. Affiliates: We may disclose your personal information to our employees, officers, insurers, advisers, agents, suppliers, or subcontractors as necessary for the purposes outlined in this policy. This may also include members of our group of companies.

3. Law Enforcement: We may share your information with law enforcement, government agencies, and regulators when required by law, for legal proceedings, protecting our legal rights, preventing fraud, or other lawful purposes.

4. Corporate Transactions: Your information may be disclosed in the event of a proposed or consummated merger, acquisition, reorganization, asset sale, bankruptcy, or dissolution.

5. Professional Advisors: We may share your information with legal, accounting, or consulting advisors for audits or legal compliance.

6. Approval: In certain cases, we may seek your permission to disclose your personal information.

7. Corporate and Business Purpose: Your information may be disclosed for legitimate business purposes as permitted by law.

Introduction

Welcome to Galaxart. This Privacy Policy outlines how we collect, use, and protect your information when you access and use our application. We strongly recommend that you read this policy carefully before using our site. By using our application, you agree to the terms and conditions outlined in this Privacy Policy. Please note that this Privacy Policy does not apply to third-party applications or products, even if we provide links to them or they link to us.

SECTION 1: TYPES OF DATA WE COLLECT

We collect various types of data from you, including:

i. Personally Identifiable Information: This category includes information that can be used to identify an individual. It encompasses data such as name, date of birth, age, nationality, gender, signature, photographs, phone number, home address, email address, and formal identification information like national identity number, tax payer identification number (for entities), passport number, photograph identification cards, and visa information.

ii. Non-Personally Identifiable Information: We also gather non-personally identifiable information, including but not limited to IP address, device type, device location, domain name, software, hardware, and browser.

iii. Information from Third Parties: We may obtain information about you from third-party sources as required or permitted by applicable law. This may include public databases, credit bureaus, ID verification partners, resellers, joint marketing partners, and social media platforms. ID verification partners use government records and publicly available information to verify your identity, including your name, address, job role, credit history, and more.

iv. Financial Information: We collect financial information, such as bank account and credit card details, when necessary for transactions.

v. Credit and Fraud Information: We may collect information related to credit investigation, eligibility, and detection of illegal activities.

vi. Information for Correspondence: Information you provide in correspondence with us, including account opening and customer support.

vii. Institutional Information: For institutional users of our application, we may collect information such as legal names, government-issued identification numbers, and proof of legal existence.

viii. Additional Information: This category may include criminal records, alleged criminal activity, or information related to financial relationships with individuals or corporations.

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